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Frequently Asked Questions

Curious about our photo booth rentals? We’ve got you covered! Explore answers to your burning questions below and discover why capturing memories with us is a breeze.

A 360 photo booth is an innovative photography experience that records videos in a 360-degree panoramic format, providing an immersive and interactive video experience.

You will be advised by the 360 photo booth attendant when to get on the platform. You can do so with your guests/friends or on your own. Once on the platform, you can strike a pose or engage in an activity and watch the arm with a camera on it circle automatically around you, whilst the camera records every movement in real time and slow motion with instant delivery of your video to your device once completed.

Our experienced team typically requires at least an hour to set up the 360 photo booth before the start of your event. We aim to minimize disruption and ensure a hassle-free setup process.

Guests can instantly view and share their 360 photo booth videos via email, QR Code or social media directly from the 360 photo booth.

Absolutely! A professional and friendly attendant will be present throughout your event to assist guests, operate the booth, and ensure a smooth and enjoyable experience for everyone.

It’s recommended to book the 360 photo booth as early as possible to secure your desired date and ensure availability. Select from our curated packages and check for our availability and reserve your date.

We prioritize the health and safety of our clients and guests. Our team follows strict hygiene protocols, including regular sanitization of equipment, wearing masks, and practicing social distancing.

Our 360 photo booths produces 4k videos, which are sharp and crisp. We also use specialist editing software, which adds instant special effects to the video to make them look even better and unique.

Yes, we provide a variety of fun and quirky props to enhance your videos and add an element of fun to the experience. Our prop selection includes hats, glasses, signs, and themed accessories.

Our 360 photo booths are suitable for everyone, so therefore they are children-friendly. Of course, our attendants are there to guide everyone. We suggest young children are supervised by an adult.

Yes, we offer customization options such as branded overlays to match the theme or branding of your event.

Our 360 photo booths maximum weight limit is 1,000 lbs and can fit up to 4 people.

Generally, we recommend a minimum area of 4m x 4m for optimal operation.

Unfortunately, we don’t cover all locations yet, however we cover all areas in London, Kent and Essex. All we ask is you ensure there is parking space around your event for when we offload our equipment before your event starts and after your event ends.

Yes, but we advise you kindly enter the venue address on your booking form as Central London booking may attract Congestion Charge. The Congestion Charge surcharge may be included on your invoice upon confirmation of booking if the time of your event falls within the Congestion Charge time and zone.

Of course, you can reschedule the date or time of your booking 48 hours prior to your event starts. If you would like to change any of the above, please send an email to [email protected] with the new proposed date and time and we will reply to your email to confirm your new booking with your revised invoice attached.

We will advise you if your revised booking has attracted extra cost and we will expect you to the extra cost if the cost of your booking increases as a result of the change of venue. If the cost of your booking decreases, then we will make a bank transfer within 3 working days from the date of your revised invoice.

Yes, you can change venue as long as it is done 48 hours prior to your event starts and the new venue is within the areas of London, Kent and Essex. If you would like to change any of the above, please send an email to [email protected] with the new venue address and we will reply to your email to confirm your new booking with your revised invoice attached.

We will advise you if your revised booking has attracted extra cost and we will expect you to the extra cost if the cost of your booking increases as a result of the change of venue. If the cost of your booking decreases, then we will make a bank transfer within 3 working days from the date of your revised invoice.

We accept all major Visa, Mastercard, and American Express include credit cards and debit cards via the third-party payment gateway, Stripe. Stripe payment gateway is seamless and very secured, so you can rest assured that your credentials are safe. We will send your receipt upon booking.

To confirm your booking, a deposit amount of £100 will be required and will be returned to your account via bank transfer within 3 working days after your event as long as there is no any damage to the equipment.

An invoice will be sent to you via email upon receipt of deposit, setting out all the cost of your chosen package and optional extras. The total amount payable as per the invoice must be paid 24 hours prior to the event starting.

We prioritise the safety and reliability of our 360 photo booths. Our equipment undergoes regular maintenance and thorough cleaning after each event. Additionally, our attendants are trained to monitor and assist guests, ensuring a smooth and enjoyable experience for everyone.

Yes, we have Public Liability Insurance which covers damage to someone’s property, caused by our 360 photo booth hire business, an injury or illness caused by our business activities, and accidental damage or injuries caused by our employees. A copy will be provided with your contract.

Do you have any other questions?

360 Memory Makers: 360 Degrees of Joy & Creating Memories!

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© 2024 360 Memory Makers. All rights Reserved.
360 Memory Makers is part of Booze on Demand Ltd.
Registered in England and Wales.   

(Company No. 13646828)

All prices are inclusive of VAT.

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